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CHRIS-VINCENT Writes!

CHRIS-VINCENT Writes: Ghana Post Has A New Baby Called ‘Ghana Post GPS’ But It Would Become Useless If the Stealing And Exorbitant Charges Do Not STOP

Ghana Post
Ghana Post

Though I use UK’s Royal Mail a lot, I do not remember the last time I sent anything to Ghana via Ghana Post—not because I do not have such a need but because of the fear that whatever item I send would be stolen.
And this fear is not built in vacuum, it’s as a result of many disappointing experiences which go as far back as over a decade.
“Ghana post is full of thieves,” a friend in the United States whose parcel to Ghana suddenly disappeared from the tracking radar when it got into the hands of Ghana Post and it was never delivered to the recipient recently said—confirming that, things have not really changed as far as Ghana Post is concerned.
A few weeks ago, comedian A-Plus shared several comments from his followers on Facebook, all claiming their items have at different times been stolen by workers of Ghana Post, without any appropriate route for complaints or even redress.
Just like me, many Ghanaians have no confidence in Ghana Post, especially when it comes to intact delivery of items and therefore, solving its problem of ineffectiveness with a GPS system wouldn’t suddenly increase patronage of its services.
In fact, the Ghana Post GPS will help other private delivery companies such as DHL which has over the years proven to be trusted when it comes to intact delivery of packages to become more effective by sponging on the technology—or building a replica, to increase its market share.
Ghana Post
Ghana Post GPS

It’s great that the government of Ghana has launched such a needed technology to help settle the long existing address chaos in Ghana. But doing so for Ghana Post, an outlet that has totally lost the trust of its customers, with daily diminishing customer based seems like a waste.
People do not send letters (information) via post anymore because of the existence of effective contemporary means of delivering such things. What people send in large numbers are parcels carrying valuable items, which many say, you can’t trust Ghana Post with because the workers continue to steal.
Therefore, irrespective of how effective the addressing system is, no one is going to trust a thief to deliver anything even on the back of a reliable addressing system—especially when you cannot do much anytime your item is stolen/lost.
If Ghana Post workers are said to be stealing from their offices, where they are just to drop notes or items in post boxes within close proximity, what do you think would happen if these same workers are to aid in transporting items out of their offices to people’s homes?
Who in Ghana does not know someone whose item/parcel has been “stolen” by workers of Ghana Post before?
Claiming that a new effective addressing system has been introduced and therefore anyone who has suffered at the hands of Ghana Post or heard of their undisputed thievery would suddenly jump to patronize the services of Ghana Post is disingenuous.
I wouldn’t suddenly ditch DHL irrespective of their charges to use Ghana Post, even if their services become cheaper and even if they have an effective addressing system hanging on their necks—when the probability that my item would be stolen remains astronomically high.
Ghana Post
Ghana Post’s website

It’s said that the Ghana Post GPS will help “in the identification and registration of lands in the country, while banks will find it easier to locate their clients and borrowers.” This confirms my earlier submission that, the system will end up benefiting rival companies of Ghana Post and businesses, aiding to finally cut the neck of Ghana Post if its history of missing/stolen items which lingers on is not dealt with.
Until Ghanaians, both home and abroad begin to build confidence in Ghana Post, this addressing system wouldn’t change much for the entity, irrespective of its effectiveness.
Perhaps, the government is unaware that, Ghanaians do not trust Ghana Post to even send items via them, let alone use their new GPS to aid them in delivering these items.
Beyond the issue of widespread thievery at the various offices of Ghana Post, they also pride themselves with exorbitant charges when items are to be picked up. Sometimes, you are asked to pay more than the price of an item that you are picking up— and this doesn’t seem to have been addressed, yet.
The problems which have led to the almost collapse of Ghana Post is multi-layered and therefore the jubilation that this company is about to boom, become super reliable and effective or make the government huge returns because of the introduction of an addressing system is far from the truth.
The government ought to be commended for implementing this technology, it’s far overdue in Ghana. But it wouldn’t do much good for Ghana Post unless the two serious issues of thievery and exorbitant charges are dealt with.
As I write, Ghana Post’s website does not even work!
What’s been your experience with Ghana Post? And is this new Ghana Post GPS going to change anything for you when it comes to using Ghana Post?



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