Samsung have found themselves at the centre of yet another safety scandal after the company was forced to recall nearly 3m washing machines following massive complaints of explosions from users.
Over 2.8m washing machines have been recalled in the US, with a statement from the The Consumer Product Safety Commission (CPSC) noting that over 733 complaints of the top of the washing machines flying off during use have been recorded, leading to numerous injuries.
Samsung’s reputation has taken a big hit since the Galaxy Note 7 fiasco, where the spontaneously exploding phones forced the company to issue a recall. Now close to 3m washing machines spanning 34 models are also being recalled.
“Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.” the CPSC noted in informing the public of the incidents.
“Our priority is to minimize any safety risk and address the conditions that lead to the rare instance when the top of the washer unexpectedly separates from the unit,” Samsung said in a statement, noting the recall is only for models sold in North America.
“We apologize for the inconvenience this is creating to our loyal customers. We have worked closely with the CPSC to offer a consumer friendly recall that is safe, easy and complete with choices suited to the needs of anyone who may own a recalled machine.”