MTN Fined Ghc 110,000 for Poor Service and Flouting NCA Regulations


MTN Ghana has been fined a whopping Ghc 110,000 by the National Communications Authority.

The fine comes after several network challenges by MTN which led to customers being unable to load bundles; and even for those who managed to load the bundles, they were given far less data than they were entitled to.

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After days of complaints by bitter customers, the NCA stepped in and ordered MTN to reimburse customers for the data loss. They were also ordered to put together a report on what happened and submit it to the Authority.

MTN, however, failed to submit the report.

As punishment, the NCA announced a series of sanctions on the company and gave them a directive to comply or face more sanctions.

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Read the NCA statement on MTN’s issue below…

Source: GhanaCelebrities.Com



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