PUT ON BLAST – Nana Ama McBrown Should Stop Overcaking her Face with Makeup – We All Know She’s Old

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You can’t cheat mother nature. Everyone grows old and there’s nothing that can be done about it. Celebrities in the public eye try and force themselves to remain forever young even when it’s not possible and sometimes it becomes completely pathetic. Let it go, your youth is gone and all the Maybelin makeup in the … Read more

VIDEO: Blockheaded AJ Poundz And Another Dimwit Defend Mama Gee’s Unregistered Concoctions On Live Television

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Let’s even pretend to be dumb and assume that Mama Gee’s concoctions, love charms and s-x enhancement products work effectively but the question every level headed person should ask is “are the products scientifically tested and licenced by the Ghana Food and Drugs Authority”? Once a product works but hasn’t gone through a series of … Read more

SCREENSHOT: Struggling Comedian, Waris Is A BIG FOOL For Lusting After Sarkodie’s 2-year-old, Titi

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Ghanaians should by now have a clear understanding of why most Ghanaian comedians aren’t going far with their careers ─the boring, uninteresting and expensive jokes have kept them in the shithole called Ghana.

If you are a stupid and joke bankrupt comedian like Waris Abdul Umaru aka Waris, I think you should just shut your dirty mouth and find your true talents.

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Shatta Wale Is An Embodiment Of Hypocrisy ─ Support Your Own But No Ghanaian Artist Is On His 'Reign' Album

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Reign Album Art Cover

Arguably, Charles Nii Armah Mensah Junior aka Shatta Wale, the founder and leader of one of the biggest movement on the continent of Africa ‘Shatta Movement’ is Ghana’s biggest Dancehall Musician.
Charles started his journey as Bandana in the early 2000s but circumstances beyond his measure and lack of proper structures in the Music Industry sent him into the wilderness or relegated him to the very bottom of the Music Game. He went into Musical hiatus for over a decade.

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Shatta Wale Is An Embodiment Of Hypocrisy ─ Support Your Own But No Ghanaian Artist Is On His ‘Reign’ Album

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Reign Album Art Cover

Arguably, Charles Nii Armah Mensah Junior aka Shatta Wale, the founder and leader of one of the biggest movement on the continent of Africa ‘Shatta Movement’ is Ghana’s biggest Dancehall Musician.

Charles started his journey as Bandana in the early 2000s but circumstances beyond his measure and lack of proper structures in the Music Industry sent him into the wilderness or relegated him to the very bottom of the Music Game. He went into Musical hiatus for over a decade.

Read more

Ghanaian Shares The Frustrations He Went Through At The Passport Office And It's A Perfect Definition Of A Shithole Country

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Ghanaian passport

President of the United States of America, Donald Trump was damn right when he said African is a shithole continent! Even though he was lambasted but truly Africa is the damn definition of a shithole continent looking at how shitty things are done on the continent.
The majority of Ghanaians who have acquired travelling passports will agree with this article due to the stress and frustrations they went through to acquire their passports ─a form of identification which every Ghanaian has the right to possess.

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Ghanaian Shares The Frustrations He Went Through At The Passport Office And It’s A Perfect Definition Of A Shithole Country

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Ghanaian passport

President of the United States of America, Donald Trump was damn right when he said African is a shithole continent! Even though he was lambasted but truly Africa is the damn definition of a shithole continent looking at how shitty things are done on the continent.

The majority of Ghanaians who have acquired travelling passports will agree with this article due to the stress and frustrations they went through to acquire their passports ─a form of identification which every Ghanaian has the right to possess.

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Ecobank Ghana’s Customer Service is Going Down the Drain—A Simple Visa Transaction Reversal Has Taken Over A Month Without Any Proper Explanation

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Ecobank

From CustomerDiscuss.Com
According to Frederick, a long standing Ecobank Ghana’s customer, the bank’s customer service is getting worse as days go by—and his recent unsolved issue with the bank has led him to start shopping around for a different bank.
Frederick in a message to CustomerDiscuss.Com stated that it has taken over a month for Ecobank Ghana to reverse a simple visa payment which he made to a merchant online—that the merchant never received the payment.
He said: “I bought some stuff online and paid with my Ecobank visa card. Later, the merchant alerted me that payment was not received.”
“And for a month, Ecobank Ghana does not know what happened. They said they will reverse the payment as the Merchant did not receive it and it is over a month now, Ecobank has not been able to resolve this simple issue.”

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Peva's Mother Care in East Legon is Selling Expired Baby Milk–And Despite Complaints, They Don't Seem to Care

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Peva’s Mother Care

From CustomerDiscuss.Com:
If you’ve not bought an expired product in Ghana before, then you must really be lucky.
Occasionally, you would find shops selling expired products when they genuinely have not realised the dates are far gone.
Reasonably, when a customer brings this to their notice, they should immediately remove the said products from their shelves.
However, this has not been the case at Peva’s Mother Care, situated at East Legon according to a post-Ghanaian actress-Kafui Danku made on Instagram.

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What A Torture–Stanbic Bank Ghana is Recklessly Sending Me Alerts of Large Deposits As Much As 552,000 GHS into An Account They Claim It’s Mine

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Stanbic Ghana

From CustomerDiscuss.Com:

Osei Agyeman, a Ghanaian based in Accra has shown CustomerDiscuss.Com multiple alerts from Stanbic Ghana of deposits into an account ending  4734 purported to be his–when he does not hold any account of such nature with the bank.

What battles Osei is the sort of large deposits that come into this particular account and the unending alerts he keeps receiving.

“The deposits can make a purpose depressed in this economy. Amounts such as 552,000 GHS 335,000 GHS, 200,000 GHS and more are constantly deposited in this mysterious account of mine and each time, I get an alert bearing my name straight into my E-mail,” Osei said. 

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CustomerDiscuss.Com: I Won 24,344.75 GHS in National Lottery On April 3 And Still the NLA Has Not Paid Me Despite Their 2 Weeks Payment Window—CD Has A Response from NLA

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blankFrom CustomerDiscuss.Com:

CustomerDiscuss.Com was contacted by Nelson Ayeh Kweabena from Sunyani, a lucky National Lottery winner who scooped 24, 324.75 GHS in winning.

But according to Nelson, since April 3 when he registered his winning ticket, the National Lottery Authority has not still issued him with payment despite its policy of issuing payments to winners within 2 weeks of ticket registration.

Nelson in his complaint E-mail to CustomerDiscuss.Com wrote;

“I understand the mandatory period for payment of a winning ticket is two weeks. I staked and won the lottery on 3rd April 2017 and got the ticket registered at the regional offices of NLA in Sunyani. Till today payment has not been effected by NLA.

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Express Pay And Their Crude Customer Service–Avoid Them If You Can…

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From: CustomerDiscuss.Com One will normally expect Mobile money transfers to be swift and if there should be a hitch for whatever reason one will expect it gets resolved as a matter of urgency. The case in reference here is ExpressPay. Not only is our reader finding it difficult to get his money but cant seem … Read more

The Horrible Stench At KFC's Accra Osu Branch Got Me Vomiting–And Nothing Has Still Been Done About It Despite Complaints

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kfc
From CustomerDiscuss.Com
A CustomerDiscuss.Com reader-Ruba had a bad experience at KFC’s Osu branch–so bad that she had to rush out to vomit.
According to Ruba, she visited the busy restaurant in Accra for some regular chicken and decided to have her meal there. When she got to the seating area on the first floor, she was greeted by a stench so horrible that she had to vomit.
And she says that was not the first time.
Though she has complained about it, authorities have still not done anything about it–as the smell remains.
Read below for her experience–in her own words…

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My Shocking Customer Experience At ‘Lord of the Wings’ At Cantonments—Beyond the Ridiculous Prices of Their Tasteless Chicken Lies A Shocking ‘VAT Scam’

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Lord of the Wings
Lord of the Wings

From CustomerDiscuss.Com:
I recently flew into Ghana for a meeting and slept throughout the long flight without properly having an in-flight lunch.
When I finally landed at Kotoka International Airport which has seen some commendable world class internal facelift, I was deeply exhausted and unreasonably hungry.
But that didn’t mean I could cut short the usual about an hour and half wait for my luggage—I had to endure it and came out of the airport around 10pm, when I landed a few minutes to 8pm.
Since it was late, we decided to have a late dinner and opted for something light. Interestingly, we all ruled on the option of buying to eat any Ghanaian salad. For that’s not far from willingly drinking ‘Nana Adjei”, a stubborn local purgative.
My suggestion that we munch on some late night hot wings was well received and we soon found ourselves seated at Cantonments’ branch of one Ghana’s supposed fined chicken joints, ‘Lord of the Wings.’
From my experience, the name itself bothers on sarcasm—‘Lord of Tasteless Wings’ sounds perfect, considering the sort of wings the restaurant serves.
This was my second visit and though the taste has not improved, something else got my attention this time—strange but somewhat normal to a lot of Ghanaians.

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My Experience: Eddy's Pizza Never Changes—They Have Taken Bad Customer Service to A Whole New Level…Common Tissue is A Problem

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From: CustomerDiscuss.Com

Some things never change, no matter how much efforts you put into it.

It’s like teaching an old dog new trick. That is exactly how Eddy’s Pizza Tema, located on the ground floor of the Giaan towers, off the Hospital road is when it comes to customer service. They seem to have taken bad customer service to a whole new level.

After all the backlashing Eddy’s Pizza received from CustomerDiscuss.Com and one of the co-owners, Ed Quartey coming to apologise and promising a better customer service, we all thought all is well now until my experience with them last Sunday

So last Sunday, my girls and I decided to put pizza on the menu for our little “sitting”, and we decided to buy from Eddies since it’s the closest to our location. 

I have been a witness to how long it takes to get a pizza from them  on a number  of occasions and since I didn’t want to go waste my time sitting there waiting, I decided to call them and place an order ahead of time.

I called and a lady picks, no name, it is basic corporate phone ethics for the person at the other end to know who they are communicating with. 

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Airtel Ghana Loses 70,000 Subscribers In One Month! Telecom Company Bleeding Users Due To Numerous Documented Yet Unaddressed Customer Complaints

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Airtel Ghana
From CustomerDiscuss.Com
It pays to listen to those patronising your service, and for Airtel Ghana, the price of tone deafness is a near mass exodus.
The telecom giants have been bedevilled by massive complaints of their poor service, most of which customers themselves documented and which we published on CustomerDiscuss.Com as a means of raising awareness to these problems and for the company to address them. They did, in the form of a workshop for journalists that was nothing but a massive PR move, doing nothing to address the real complaints.

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I Waited for More Than Two Hours to Just Buy A Bread At the Bakery Inside Achimota Retail Center & They Say It's Normal

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the Bakery Inside Achimota Retail Center
the Bakery Inside Achimota Retail Center

From CustomerDiscuss.Com
The one ingredient every successful bakery and any other business as a matter of fact needs is customers. I might not know much but I know happy customers become repeat customers.
It is becoming a common norm in Ghana to see most business owners putting all their efforts into attracting customers but they hardly do anything to retain them. Their actions and inactions most of the time result in them losing touch with their customers.
The Bakery, a shop located inside the Achimota Retail Center, is the latest to join in the club of businesses who don’t really give a hoot about customer service because they think they will always have people patronising their products.
Imagine the stress of being in a queue for over an hour and half just to be able to buy a loaf of bread on a number of occasions. That is exactly what Owusu says he went through at the bakery when he went to buy a loaf of bread for himself and his family.

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Surfline's Network Has Been Down for Over 24 Hours Without Any Notification from Them—Frustrated Customer Fumes

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Surfline

From CustomerDiscuss.Com
Surfline seems to be getting worse now that they have so many subscribers—per the number of complaints we are receiving from their customers.
Internet Service remains a luxury in Ghana with Surfline being one of the few offering this luxury at extortionate prices. But Ghanaians have no choice and they must pay through their noses—however, it becomes something like a deliberate scam if after paying the high price, you are still unable to enjoy the service you’ve paid for.
And this is exactly what the below customer of Surfline is experience.
Read his complaint below…

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PIZZA HUT REVIEW: Awesome Customer Service But Bad Pizza—Burnt Vegetables & Rice Pudding-Like Pizza

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Pizza Hut
Pizza Hut

From CustomerDiscuss.Com

I practically ate their pizza anytime I saw their billboard in town. The display alone could leave one drooling. I was just waiting for their grand opening to have a bite of what they have managed to display so well.

If all had went well I probably would be putting in beautiful words for them but the adverse is what happened so here I am writing of my bitter-sweet first time experience.

Pizza hut’s spot at the Achimota Retail Centre greeted me well over the weekend. The place is serene, spotlessly clean and just unquestionable.

We ordered for super supreme and waited for our serving. You know that indescribable feeling you get when you see the waiter come with your food? Yeah that exact feeling— we were gripped with that only to have our faces drop after we opened the box.

I hadn’t taken super supreme pizza but a look at it didn’t enthuse me to take a bite. I decided not to judge the book by its cover but that is exactly what I should have done because it didn’t taste well.

The vegetables were burnt, the cheese over flowing. The pizza could pass for rice pudding except that it was sticky and stretchy.

We didn’t wait long to vent our frustration and immediately they took to changing it.

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When Celebrities Suffer Bad Customer Service: Yvonne Nelson is Closing Her Standard Chartered Accounts Due To How Staff Treated Her

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Yvonne Nelson
Yvonne Nelson

From CustomerDiscuss.Com
Every day here at CustomerDiscuss.Com we attempt to tell you the story of aggrieved people, who have suffered from the rotten culture of customer service in this country.
Generally these stories are from your average Joe, who received this terrible treatment, for which there seems to be no means to seek redress. The culture is so endemic that even complaining about it to the superiors at the company you were badly treated at is unlikely to get you any favourable result.

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Airtel Ghana is the Real Satan | How They F**ked Up My Job Interview (AUDIO)

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From CustomerDiscuss.Com
Another Airtel Ghana user, this time someone who says Airtel Ghana has told her she s a premier customer is extensively angry—-because, Airtel Ghana f**ked up her interview, a job she could have gotten easily.
And how did Airtel Ghana do this?
According to the complainer, for some months now, anytime someone tries to call her, mostly her phone says SWITCHED OFF when it’s on.
She has even called herself several times and it tells her the phone is off, when it’s on, and sitting in front of her.
A prospective employer called her three times to come for an interview, for a job she so much qualities for and had applied for, and they never could get through—-because, Airtel Ghana kept serving them with Phone Switched Off message.

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The Papaye Shito Nonsense | How Papaye Served Me With A Ketchup Only to Open It to See Shito Rather in There

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Papaye
Papaye

From CustomerDiscuss.Com
How would you feel if you went to a bar, bought a can of red bull only to open it to find coca cola in there?
That’s exactly what Papaye did; the below complainer-Priscilla, bought rice from Papaye’s Osu branch over the weekend and she was given a sachet labelled ketchup in her takeaway bag—which when she opened, there was shito rather in the sachet, clearly labelled ketchup and the inscription cancelled with a marker pen.
That’s some cheap and tacky packing there.
The bigger problem is, if Papaye can’t be bothered about how it presents or package food to paying customers, what makes anyone think they care about hygiene and quality food—something the customer cannot easily even establish?
Read Priscilla’s Complaint Below…

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Surfline Has Become Slower With Rampant ‘NO SERVICE’ | The Service Surfline is Rendering Lately is Not What I Bargained For

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Surfline
Surfline

From: CustomerDiscuss.Com | Visit Now
Several readers of CustomerDiscuss.Com have dropped lines of how Surfline is dwindling on its service of providing fast reliable internet in Ghana—and that’s on top of how quick power drains out of their mobile device.
What good is a mobile device if it needs to be recharged almost every 2 or 3 hours?
Anita, a resident of New Botianor has written in to put Surfline on blast for how poor their service has become—especially when she is paying as high as 500GHS a month.
It’s sad that Surfline which started as the only saviour in town has decided to join the poor internet providers association of Ghana, dishing to customers unending frustrations.

Read Anita’s Increasing Dissatisfaction with Surfline Below…

Surfline is a Ghanaian-owned telecommunications network providing super-fast and reliable 4G LTE services. By leveraging the advanced technology of LTE, Surfline is bringing a new wave of connectivity to data-hungry Ghanaians.
For a company that prides itself with such hallmark, I expected their services to be close to perfection. Ghanaians have a way of feasting on new things but for this bit, I wouldn’t even begin to tick on that box.
“We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths” – Walt Disney.

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CHRIS-VINCENT Writes: Every Ghanaian is Tired of ECG Yet There's No Alternative | Is It Not Time to Open the Market for Competition?

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ECG Meter
ECG Meter

From: CustomerDiscuss.Com | Visit Now
A ruinous hallmark of a monopolistic market is the floodgate of abuse—while the inherent lack of alternative always breeds customer suffocation, exploitation and extortion.
Interestingly, this is the sort of market the Electricity Company of Ghana (ECG) has long been proudly operating in–serving as the only supplier of consumable electricity in Ghana, unprovoked and unchallenged by any real competitor.
Monopoly and exploitation are inseparable. And these two create a Byzantine bureaucracy which adds to the price woes of the ordinary consumer.
I am not an Energy expert but it doesn’t take much to deduce from the hovering power crisis and unending complaints that Ghanaians are deeply and hopelessly frustrated under the monopoly of ECG, a remnant of the once thriving conception that the provision of electricity must come from the state.
It’s insane that ECG remains the sole provider of electricity to the entire domestic Ghana and either you like it or not, you have to deal with them and gulp down their every-minute increasing tariffs on the back of their below abysmal customer service.
Irrefutably, ECG is at liberty to do whatever—the company inflates its charges faster than Donald Trump churns out his always trending political hogwash and jingoism. ECG is not under any sort of competitive pressure to even explain to customers why their meters run faster than Usain Bolt.
Ghana is not a socialist state or its extreme form, communist state; so why can’t the market be opened for competition such that ECG would be compelled to wake up from that deep slumber of incompetence and customer exploitation that it has long been freely enjoying?
My sister who moved from London to Ghana says she spends over 80 Ghs each 5 days on electricity when she doesn’t really run any heavy appliances. From our recent conversation, I figured out her anger was not solely as a result of the obvious unregulated charges of ECG but the fact that, there’s no alternative to run to—even if it wouldn’t make that much of a difference to her cost.
Several social media friends unremittingly complain about the astronomical electricity bills they are being slapped with—many are always in shock as to how quick their purchased pre-paid credits run out, especially when they only use ordinary everyday home appliances.

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How South African Airways' 'Air Hostess' Opened My Bags & Stole Items Worth Over $1000 and Offered Me A Compensation of Just $100

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From: CustomerDiscuss.Com | Visit NOW From the newest E-mail (below) we received from Madeeba in relation to South African Airways’ passengers items thievery following CustomerDiscuss.Com and GhanaCelebrities.Com’s senior writer-Kwame Hagan’s recent incident with the same airline where items were stolen from his luggage—it does seem this has been going on with South African Airways for many … Read more

ECG's Approved Standard Testing Contractors Are Exorbitantly Charging Whatever They Want | Can't There Be Fixed Charges to Control Customer Exploitation?

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From: CustomerDiscuss.Com If you thought the old system of obtaining an Electricity Company of Ghana, (ECG) meter was burdensome, then wait till you get to read this. Apparently, ECG has issued a new directive that before you qualify to get a new meter, a customers’ electrical installation and maintenance should be carried out by licensed … Read more

Following CustomerDiscuss.Com's Publication Airtel Ghana Blames Customers For Disappearing Credits And Not Them

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Airtel Ghana
Airtel Ghana

From CustomerDiscuss.Com
Airtel Ghana has hit back at claims from customers about their clandestine means of ‘stealing’ their credits by blaming the customers for not paying attention to their messages.
CustomerDiscuss.Com has for the past few days been inundated with complaints from users of the network for their sneaky way of getting credits off of them, and the company has held a media workshop where they supposedly ‘schooled’ the Ghanaian media on how their data services work.

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