Some things never change, no matter how much efforts you put into it.
It’s like teaching an old dog new trick. That is exactly how Eddy’s Pizza Tema, located on the ground floor of the Giaan towers, off the Hospital road is when it comes to customer service. They seem to have taken bad customer service to a whole new level.
After all the backlashing Eddy’s Pizza received from CustomerDiscuss.Com and one of the co-owners, Ed Quartey coming to apologise and promising a better customer service, we all thought all is well now until my experience with them last Sunday
So last Sunday, my girls and I decided to put pizza on the menu for our little “sitting”, and we decided to buy from Eddies since it’s the closest to our location.
I have been a witness to how long it takes to get a pizza from them on a number of occasions and since I didn’t want to go waste my time sitting there waiting, I decided to call them and place an order ahead of time.
I called and a lady picks, no name, it is basic corporate phone ethics for the person at the other end to know who they are communicating with.