What a good topic to kick start the new GC’s Lifestyle column-THE BIG QUESTION…
I am yet to meet a Ghanaian who has not been ripped off by one of the many telecommunication companies in Ghana in a way of bad/poor service.
One basic expectation of any consumer is to get his/her money worth. However, when it comes to our part of the world, no matter how much of a demand you make, you are still likely to be given less value for your hard earned cash.
A sector which champions this disproportionate relationship between what they offer and what consumers pay is telecommunication. Most of the networks in Ghana are a mess…
You do not have to be with them to know how poor they are with their services. Their customers will easily give you the vibe from their facial expressions and unending complaints.
If the phone of every person you try to reach is not SWITCHED OFF, then all the people you are calling are busy on their phones.